At RHI US LTD. we are committed to quality. Our Interstop slide gate systems are supported in Cincinnati, OH by Engineering, Customer Service, Purchasing and Metallics Warehouse teams.
RHI Magnesita is the driving force of the refractory industry. With 14,000 highly skilled people across more than 35 countries, we produce 2.9 million tonnes of refractory materials each year. These enable the high-temperature production of steel, cement, glass and many more materials essential to daily life.
RHI US LTD. personnel work closely with the customer to ensure their requirements are clearly understood and that we meet or exceed those requirements. Our employees are informed and trained to consistently provide defect-free products for our customers. We work continually to improve our quality system in an effort to improve product quality and operational efficiency.
RHI US LTD. supports the customer's specific requirements from planning and project engineering to installation and start-up. Complete training on slide gate systems, hydraulic systems and electronic systems can be provided at our Cincinnati location, as well as on site for final acceptance tests of the flow control installations.
Through our after sales service we are in continuous touch with our customers to comply with the changing needs of the steel industry.